Our service territory spans 43,700 square miles, or about three-quarters of the state. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities. Our complex delivery system includes about 4,500 miles of electric transmission lines, 46,000 miles of distribution lines, 18,200 miles of natural gas transmission and distribution mains and 12 underground natural gas storage fields with a total capacity of approximately 24 billion cubic feet.
The Touchstone Energy Cooperatives brand represents a nationwide alliance made of more than 740 local, consumer-owned electric cooperatives in 46 states. Touchstone Energy co-ops collectively deliver power and energy solutions to more than 30 million members every day. Electric cooperatives distribute power for 75 percent of the U.S. land mass over 2.4 million miles of power lines.
Electric cooperatives were established to provide electricity to rural America, and now make up the largest electric utility network in the nation. Touchstone Energy is the national brand identity for that network.
Did you know Electric Cooperatives …
• Are located in 80% of the nation’s counties
• Are the largest electric utility network in the nation
• Total more than 900 local systems in 47 states
• Have 42 million member-owners
• Distribute power over 2.5 million miles of line
• Serve 75% of the U.S. land mass
• Own $130 billion in generation, transmission, and distribution assets
• More than 88% of all local electric co-ops offer electricity generated from renewable sources.
What Makes Our Cooperatives Different
Touchstone Energy co-ops are owned by the members they serve and are committed to providing reliable electricity at the lowest price possible. In short, co-ops “look out” for the members they serve.
Touchstone Energy co-ops provide high standards of service according to their four core values: integrity, accountability, innovation and commitment to community.
Touchstone Energy co-ops rank well ahead of their industry counterparts when it comes to customer satisfaction. Recent data from the American Customer Satisfaction Index (A.C.S.I.), one the nation’s most recognized measures of customer satisfaction, gives Touchstone Energy cooperatives an average score of “83” out of a possible 100, outclassing utility industry satisfaction score of “77.”
Founded in 1937, Wayne-White Counties Electric Cooperative has provided affordable electricity to consumer members in parts of 11-counties in southern Illinois. The counties include portions of Wayne, White, Hamilton, Jefferson, Clay, Edwards, Richland, Franklin, Marion, Gallatin, and Wabash counties. With offices in Fairfield and Enfield, WWCEC currently provides service to 13,490 consumers. WWCEC currently energizes 3,324 miles of line, with roughly 4.14 members per mile of line. WWCEC currently operates with a total of 54 employees, which includes 5 employees at Wayne-White Propane.
Illinois Gas Company was incorporated in the State of Illinois on August 30, 1916. The primary purpose of the company was to provide natural gas service to residents and commercial business. The first gas meter was purchased on May 21, 1916 and is retained in our offices for display.
During the first part of the year 1936 the company was purchased by Arthur S Dewing. Mr. Dewing served in various capacities primarily as CEO/President during his tenancy. He served from 1936 to his death in 1971. Lloyd Morain, husband of Mary S. (Dewing) Morain, daughter of Arthur S Dewing, served as Vice President of Illinois Gas Company from 1950-1971, and as CEO/President of Illinois Gas Company from 1971-1988. Mr. Morain served as SEO/Chairman of the Board of Directors until his death in 2010. In 1978 Mr. Roger C. Avery (grandson of Arthur S Dewing ) became Vice President of Illinois Gas Company. He then became President/CEO of Illinois Gas Company in 1988, in July 2010 Mr. Avery became President/CEO/Chairman of the Board of Directors and continues in this capacity today.
Illinois Gas Company provides natural gas service to the communities located in Richland, Lawrence and Jasper Counties in SE Illinois.
Water – The Plant was constructed in 1949-1950. It was then expanded to its present size in 1979. This plant serves an average population of 14,200 people. The average daily consumption of water use is 1,700,000 gallons. The raw water supply comes from East Fork Lake and has a 5.5 billion gallon capacity. The three largest water users are: 1) Prairie Farms 2) National Vinegar and 3) Richland Memorial Hospital.
The City of Olney has four elevated storage facilities with a total capacity of 2.8 million gallons. The Water Plant capacity is 2.2 million gallons per day. The average daily consumption is 1.4 million gallons with a peak consumption of 1.8 million gallons per day.
Sewer – The City of Olney WWTP (Wastewater Treatment Plant) consists of a preliminary, primary, secondary (activated sludge with single stage nitrification), and tertiary (sand filters) filtration system.
The percent efficiency of nutrient removal is consistently in the 98 to 99.5 percent range. The treatment plant discharges to an unnamed ditch to Fox River.
The sewer collection system consists of approximately 45 miles of sewer lines ranging in size from 8 inch to 36 inches. There are at present nineteen sewer lift stations.
Staffing at the sewer plant consists of six permanent operators with one additional person in the collection system.
The City of Olney Wastewater Treatment Plant is 1 of 7, out of 166 state wide, up for nomination for “Plant of the Year” by Illinois EPA.
• Average Design Flow: 2.2 million gallons per day
• Maximum Design Flow: 5.5 million gallons per day
• BOD Loading: 5142 lbs. per day Suspended Solids Loading:
• 4972 lbs. per day Population Equivalent: 30,000